Delivery Policy

After your order is placed, you will promptly receive an order confirmation, and you can expect to be informed call or text within 1 – 5 days.

Our goal is to have your orders delivered within a timeframe of 1 to 5 days. However, during periods of increased demand, delivery times may be extended.

Refusal of Delivery Policy: In the event of a delivery refusal, please be advised that all items will incur a restocking and administration of 10%.

All deliveries are to be checked by the customer. Any shortages or damage once delivered will solely be the customers responsibility. Delivery will be to the nearest point only. We are unable to walk items through or around the property. Once the goods have been delivered to the property, ownership and liability will be transferred to the customer. We cannot specify an exact time for delivery, however you will be given an approximate time.

General Timber is a natural material which can absorb and release moisture. Our products are designed to minimise this effect but under some circumstances some movement or distortion is unavoidable.

Fencing Supplies London is not responsible for any concrete that is damaged once it has left our premises either by mishandling or by extreme weather elements.

All materials remain the property of Fencing Supplies London whether they are supplied only or supplied and installed until payment is received in full